Refund & Cancellation Policy

Services

• Orders can be cancelled for a full refund before work starts.
• After work starts, the unperformed portion is refunded after deducting completed work.
• Completed and delivered services are non-refundable; the price includes the revisions stated on the service page.

Digital products

Due to their nature, digital products are non-refundable once downloaded, unless the file is corrupted or doesn't match its description, in which case we replace it or refund.

Refund method

Refunds go back to the original payment method within 14 business days of approval. Tabby and Tamara instalment schedules are adjusted per their policy.

Requesting a cancellation

Message us on WhatsApp or email with your order number.